SmaltiAustralia.com accepts orders
from within Australia and New Zealand only. Other international customers should
All prices are shown in
Australian dollars. Click 'New Zealand prices' for prices without GST for NZ
We use an easy shopping cart
system. Most items can be ordered in 100g, 500g or 1 Kg bags. A drop-down is
provided to select the colour you want. If you order something by mistake or
change your mind click the View Cart button and
remove the item. From there you can continue shopping or check out. If we are
out of an item please do not order it; we can let you know when it comes in or
you can select an alternate. We do not backorder.
Returns policy. We
will accept returns of more than 500gms per colour at customer postal expense,
and will issue a credit voucher for the corresponding amount. Returns will be
calculated according to the original quantity ordered and rounded down to the
nearest 500gms. So if you ordered 1kg, and returned 540gm, you will be credited
for 50% of the 1kg price, not the 500gm price. This will be discounted
proportionately if there was a volume discount on the original order.
Large Order discounts. Orders over $500 will receive a 10% discount, over $1000
12.5% discount. There are no colour minimums. Also there is a loyalty program.
At the end of each three month period (first one is end of Sep 2010) all orders
in that period of less than $500 are totalled, and if they qualify for a large
order discount this will be issued as a gift voucher. That way the discount can
still apply to an overall spend as well as a single large order.
Orders will be shipped the
next working day after payment has been received. We use Parcel Post within Australia. If you have an urgent
order select the Express postage option. We use air mail for NZ
If payment is not received
within 3 weeks, the order will be cancelled and the customer
For a look at the full range and to help you in planning,
SmaltiAustralia sells sample boards which comprise two pieces each of our full
range of smalti (excluding the colour blends), and glass pebble samples.
Free single samples of
smalti (postage cost only) may also be requested before ordering.
firstname.lastname@example.org if you
have any questions
Thank you for shopping
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reason. Our order form and customer information are housed on a separate, secure
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Smalti Australia is based in the lower Blue Mountains west of Sydney. Visits by appointment. Tel: 0400 150 157, email: